This page gives the contact points required by the EU Digital Services Act (Regulation (EU) 2022/2065).
Contact point for EU authorities (Article 11)
Member State authorities, the European Commission and the European Board for Digital Services can contact ClickTime at:
- Email: privacy@clicktime.com
- Languages: English
Contact point for users (Article 12)
Users of ClickTime can contact us directly and quickly at:
- Email: privacy@clicktime.com
- Languages: English
You can choose to reach us by email; our replies will come from a person, not only from an automated system.
Our legal representative in the EU (Article 13)
ClickTime is based in the United States and has appointed the following legal representative in the European Union under Article 13 of the Digital Services Act:
DataRep (Data Protection Representative Limited)
- Email: digitalrequest@datarep.com, with "ClickTime" in the subject line
- Web form: www.datarep.com/data-request
- Post: DataRep, 77 Camden Street Lower, Dublin, D02 XE80, Republic of Ireland
- Phone: +353 (1) 919 8899 (DataRep will ask you to follow up by email)
If you write by post, address your letter to "DataRep", not "ClickTime", or it may not reach them. Please mention ClickTime clearly in your letter.
Reporting illegal content
To report content on ClickTime that you believe is illegal, email privacy@clicktime.com with:
- Why you believe the content is illegal
- Where the content is (a link or other exact location)
- Your name and email address — not needed if your report concerns child sexual abuse, exploitation or grooming
- A statement that you believe in good faith that your report is accurate and complete
We will confirm we have received your report, tell you what we decided, and explain how you can challenge that decision. You can also complain to the Digital Services Coordinator in the EU Member State where you live or are established, and you can seek a remedy before a court.