2025 State of Labor Cost Management Report

A cross-industry benchmark report revealing how finance leaders track, manage, and trust their labor cost data. And most importantly, what gaps remain.

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2025 State of Labor Cost Management

Finance leaders are under relentless pressure to manage labor costs with accuracy and speed. Yet many still don’t trust the data behind their biggest expense line. In this report, we analyze responses from finance executives across SaaS, Retail & eCommerce, and Financial Services to reveal what’s working and what’s breaking in labor cost management today.

Key findings

  • 31.8% still rely on spreadsheets for complex labor tracking
  • ~25% have lost R&D tax credits due to inadequate documentation
  • 23% have faced audit failures tied to poor labor cost records
  • Only 47% can forecast future project costs effectively

What you’ll learn

  • Why organizations struggle to track and allocate labor costs accurately
  • The most common pitfalls finance leaders encounter (and how to avoid them)
  • How leading firms build integrated, audit-ready time and cost workflows
  • Practical steps to move from fragmented tracking to clarity, confidence, and control

Why it matters

These gaps lead to missed capitalization opportunities, flawed SEC disclosures, compliance risk, and strained investor confidence.

2025 State of Labor Cost Management Report

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Live Nov 18: See ClickTime’s new AI assistant answer labor cost questions in seconds and turn them into charts.

Your labor data, answering back.

Ellie is ClickTime’s AI assistant. Ask where you’re over budget or which clients are profitable, and get the answer from your ClickTime data in seconds. Ask for a dashboard, and Ellie builds it.

Webinar | How to Set Up Automated Time Tracking and AI Mapping in ClickTime

See Connections and AI mapping set up live, start to finish—and what it changes on your team's timesheet.

Stop losing visibility into your largest expense

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