ClickTime FAQs

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Can we import our data into ClickTime, for example, our employees and previous time data?
Pricing

We are able to import timesheet data on an as-quoted basis. Please contact our Sales Team for further information.

How can I access timesheet approvals and expense tracking?
Pricing

Please contact your account manager for more information regarding the ClickTime Timesheet Approvals module and the ClickTime Expense Tracking module.

How secure is ClickTime and where does my data reside?
Security

All customer data is safely stored at the ClickTime Datacenter, which has backup power, RAID storage, and frequent backups. (It’s probably a lot safer than the data you keep in your own office). For more information, please read our Privacy Policy.

How often do you back up the data in your system?
Security

We back up the data many times throughout the day to multiple locations. However, if backing up your data is an extremely important issue for your company, we recommend that you export your own company data to your hard disk on a regular basis and save it.

Does ClickTime support single sign-on (SSO)?
Security

Yes, we support Single Sign-On (SSO) including Azure AD, Okta, OneLogin, Google and numerous custom SAML options. Integrating with your SSO solution provides significant security benefits for you and your organization.

Can ClickTime integrate into my existing billing or accounting system?
Exporting data & integration

Yes! ClickTime integrates with many accounting systems. See the full list on our Integrations page.

Does ClickTime export to QuickBooks?
Exporting data & integration

ClickTime does export data into QuickBooks Desktop, QuickBooks Online and QuickBooks Enterprise. Please read these instructions for further information and directions on how to export your data.

How much data can I export at a time?
Exporting data & integration

You may export one year of data at a time. For example, you may export data from April 10, 2010 to April 10, 2011.

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