What is Employee Utilization?
For organizations that bill for their time, utilization rates reflect the percent of employee time that is billable. For nonprofits and others, utilization is a measurement of time spent on mission-critical work vs. administrative activities.
Next-Level Employee Productivity
All the Utilization Reports You'll Ever NeedWhich teams have the highest utilization rates? Are some projects weighed down by too many non-billable hours? How much does this cost the department? ClickTime’s utilization reports and dashboards help you measure, understand, and improve utilization rates.
Never Overservice Again
Bill More HoursLow utilization rates help you understand if your team is overstaffed, working on unassigned projects, or overservicing clients. These easy insights help managers reduce out-of-scope, non-billable hours and ensure that employees are making the best use of their available hours.
Empower Your Team
Make It Easy for Employees to Monitor Utilization GoalsEmployees deserve more than a place to enter their time. They need easy tools to help them hit their billing goals. That’s why we offer simple employee dashboards to your team. Dashboards that highlight real-time daily progress, reducing your need to micromanage and reminding employees of what they need to do to stay on target.
Make Every Minute Count
Get More Out of Your Non-Billable HoursNot all non-billable time is equal. Recruiting, onboarding, team building and more play a critical role in your organization’s success, even though they typically cannot be billed to a client or funding source. For your employees with low utilization rates, do you know how they are spending their non-billable time? Were they they performing valuable, non-billable work for the company? Or perhaps they were over-servicing customers? Is it possible that they were not assigned enough work or the wrong type of work? We’ve built dozens of reports to help you answer these questions and manage non-billable time.
Free White Paper
Rethink Your Billing RatesAre you billing your clients as much as you could be? Learn how to maximize profitability and better manage employee time, utilization, and billable hours.
