difficult client waving fist

8 Ways to Manage Difficult Clients

If you’re running any kind of service agency, you can probably rank your clients on a nice chart: at the top there’s “A joy to work with” and at the bottom there’s “Break out in hives just from hearing their name.”

Unfortunately, difficult clients are an unavoidable fact of life. There are, however, some tried-and-true methods of dealing with them, which allows you to keep their business while maintaining your sanity.

Don’t Say Yes (Unless It Make Sense)

If you’ve got...

hand with pen circling day on calendar

Tips for Tracking Time in Google Calendar

When the great minds of the 20th century made their predictions about the future, none of them said, "there will be time tracking in Google!" Were they short sighted? Perhaps.

While we agree that tracking time in GCal (that's what the cool kids call it) is nowhere near as important as some of, say, Arthur C. Clarke's predictions about the future, that doesn't mean timesheet integrations with Google Calendar aren't a big deal.

Tracking time in Google...

Meetings are Killing Your Productivity

We all get the feeling: "Wow, I didn't accomplish anything today except attend 10 different meetings--my productivity is shot!"

It turns out you may be more right than you know. In fact, one of the easiest ways to increase workplace efficiency may be to decrease the amount of time you and your company spend in...

Product Announcement: ClickTimeFit

ClickTimeFit is a revolution in time tracking technology. Merging ease and simplicity with innovative hardware, ClickTime has devised all-new ways to input time and expenses that are ideally suited for a career on the go. It's a world of possibilities in a slim wristband weighing just under 1.9 pounds. It's uniquely you, yet quintessentially ClickTime.

Hands-Free...

Business Continuity Disasters

Here at ClickTime, we know that plans don't always go the way they should. Unforeseen and unthinkable events happen. Services we take for granted can suddenly stop: electricity, running water, telephones--even the internet. That's why we create contingency plans that take the unforeseen into consideration.

Just as any airplane pilot has procedures for handling emergencies like engine failure, so should everyone have contingency plans in case of a...

Mileage Reimbursement Rate for 2015

For our U.S. customers, we want to let you know that the IRS announced the federal mileage reimbursement rates for 2015. As of January 1, 2015, the federal mileage reimbursement rate will increase to 57.5 cents per mile (see the IRS announcement for details).

We recommend that you verify your company's mileage reimbursement rate is set correctly in ClickTime.

Find One Metric

ClickTime has tracked more than 100 million hours for small businesses and enterprise customers in over 55 countries. This is the final entry in our four-part series of year-end tips that will help guide and increase profitability in 2015.

One of the biggest mistakes among ambitious managers is identifying...

Boost Reaction Speed

ClickTime has been serving the needs of thousands of small businesses and Fortune 500 companies for over a decade. This is the third entry in our four-part series of year-end tips that will help guide and increase profitability in 2015.

Boost Reaction Speed

New client. New employee. New opportunity. How...

Mobility = Time

ClickTime has tracked more than 100 million hours for small businesses and enterprise customers in over 55 countries. This is the second entry in our four-part series of year-end tips that will help guide and increase profitability in 2015.

Mobile applications are not only helpful and convenient to use...

Today's future is tomorrow's past

ClickTime has been serving the needs of thousands of small businesses and Fortune 500 companies for over a decade. This is the first entry in our four-part series of year-end tips that will help guide and increase profitability in 2015.

You probably have Excel spreadsheets that model your business....