The Good Kind of Non-Billable Hours

If managing employee utilization is all about making sure employees are working enough billable hours, how are you supposed to assess non-billable work?

While non-billable hours do not directly generate revenue, certain types of non-billable work are critical to ensuring an organization's growth and survival.


Searching for and interviewing quality candidates can be challenging for a business of any size. But if you’re going to grow, you’ll need to bring new talent onto your team. These potential...

The Must-Have Tools to Run Your Digital Agency Like a Boss

The key to running a successful agency is to not let it run you. Your job — in addition to providing great value for your clients — is to make sure that operations, billing, HR, etc., are working like a well-oiled machine.

We’ve put together a list of tools and technology to help you focus on the things that make your agency successful and stay focused on your customers.

Time Tracking Software

As a digital agency, it all boils down...

How to Manage Remote Employees

Are you ready to manage dozens, or perhaps hundreds, of remote employees?

The surge in collaborative software and mobile apps have removed the barriers that previously required workers to be on premise for a typical nine-to-five workday. More employees are asking for flexible and remote work options, and more companies are offering it. Telecommuting job listings increased a solid 36% from 2014 to 2015, compared to a 26% increase from 2013 to 2014. These positions are not only...

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