3 Ways to Reduce Over Servicing for PR

Agency work isn’t easy. Clients can be demanding, and account executives want to do everything they can to keep their customers happy. But with an average billing rate of $183/hour, the costs of performing unpaid client work add up quickly.

We’ve put together a few tips to help you and your team stay on track.

1. Measure Employee Utilization Mr. Cuddles bills $183 a meower

Employee Utilization is a measure of how effective your employees are at...

ClickTime 7.86

The release of ClickTime version 7.86 includes enhancements to the Timesheet Review and Person Detail pages. Here's what's new in this release:

Timesheet Review - We added an option at the top of the page so you can now easily switch between showing and hiding inactive people. Also, when shown, inactive people are now clearly differentiated from active people. Person Detail Page - The Billing Rates section is now hidden if your company disabled time billing features. We also now use...

ClickTime 7.85

The release of ClickTime version 7.85 includes Project Insights along with enhancements to Resource Planning and the Timesheet Review. Here's what's new in this release:

Project Insights - The new Project Insights feature provides insights into project and employee performance, and helps you optimize your business for maximum profitability. You're also able to monitor a project's profit, costs, and billings in real time. Resource Planning - We made a few improvements to the company monthly summary. Detail Pages - We made...

ClickTime 7.84

The release of ClickTime version 7.84 includes enhancements to Resource Planning, the Timesheet Review and the REST API. Here's what's new in this release:

Resource Planning - We made numerous visual improvements including a redesigned company monthly summary. We also fixed an issue with the "Only Show Exceeded Allocations" filter. Timesheet Review - We implemented several visual improvements to the new Timesheet Review and fixed an issue that could cause your filters to reset after approving and rejecting timesheets. Detail Pages -...

ClickTime 7.81

The release of ClickTime version 7.81 includes a new page design for adding and editing projects. We also made improvements to Resource Planning and Reports. Here's what's new in this release:

Detail Project - We updated the UI for adding and editing projects. The new UI follows the same look-and-feel of the new "detail person" and "detail client" pages we released earlier this year. Resource Planning - It's now easier to identify inactive projects and people. Detail Client - We made several...

ClickTime 7.77

The release of ClickTime version 7.77 includes improvements to Resource Planning and Single Sign-On (SSO). Here's what's new in this release:

Resource Planning - We made various enhancements to Resource Planning filters. You may now also enter budgets and run reports for up to two years into the future. Single Sign-On (SSO) - We enhanced support for additional SAML-based SSO solutions. You can learn more about using SSO with ClickTime. New Currency Options - We added the Serbian Dinar and Croatian...

ClickTime 7.75

The release of ClickTime version 7.75 includes a new page design for adding and editing clients. We also made improvements to Resource Planning, Project Budgets and Single Sign-On (SSO). Here's what's new in this release:

Detail Client - We updated the UI for adding and editing clients. The new UI follows the same look-and-feel of the new "detail person" pages we released earlier this year. Week View - We improved performance of the Week View timesheet entry page. The improvement is...

Free Webinar: How Nectar Communications increased efficiency with Resource Planning

Nectar Communications is a fast-growing PR agency that’s taking over the tech community. With high-profile clients like Salesforce, Workday, and LinkedIn, it’s critical that Nectar is able to deliver exceptional service at a moment’s notice. Using ClickTime’s Resource Planning tool, Nectar is able to gain real-time visibility into project staffing, track employee time, and ultimately, increase profitability.

Nectar saw process improvements for budget tracking and project staffing within 3 months of using ClickTime's Resource Planning tool.

Join Sarah...

ClickTime 7.71

The release of ClickTime version 7.71 includes a new Hourly Cost Wizard and improvements to Project Budgets and Single Sign-On (SSO). Here's what's new in this release:

Detail Person - We made numerous enhancements to the new page for adding and editing people. The new page is now available to all companies. Hourly Cost Wizard - This new...

ClickTime 7.7

The release of ClickTime version 7.7 includes Project Budgets, support for a new currency and Resource Planning improvements. Here's what's new in this release:

Project Budgets (beta) - Now you can track the progress worked towards your company's projects (billable and non-billable) through the new "Project Budgets" (beta). To learn more, or to enroll in our program, take a look at our teaser. Detail Person - We made several enhancements to the new page for adding and...