10 Reasons to Use ClickTime
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Less
than packaged software - especially after you consider the cost of
running your own servers, dealing with firewall and VPN issues, installing
client software on every PC, upgrading and patching machines, etc. etc.
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Less than building your own solution - Anyone who has presided over
a custom software development project knows how feature-creep and departmental
politics can turn a "simple database app" into a 12-month
implementation nightmare. Let's put it this way - a full year of
ClickTime service for one person costs the same as about one billable hour for
a programmer. You'll be more successful if you spend more time focusing on your
business, and let us take care of timesheet software.
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Less than
the competition - Talk to enough salespeople, and you'll learn that
timesheets are the great Trojan Horse for upselling you PSA, CRM, ERP, SFA, GL,
and lots of other other very expensive acronyms. We just make the world's best
web timesheet, and we offer it at easy-to-understand prices.
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Windows, Mac, Linux - it's your choice. We support all popular browsers and we
actually test our products on them. (Heck, our CEO uses a Macintosh.) It makes
our development more expensive and complex, but the benefit to our customers is
obvious. We built ClickTime to be the best product for any mixed-platform
network, hands-down.
- You can access ClickTime from virtually any web
browser anywhere in the world. Our 128-bit security runs transparently over
most firewalls, VPNs, and proxy servers without configuration hassles.
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No web connection? No problem. Download and install ClickTime's unique Desktop
Application, and your users can enter time regardless of where they are (like
on an airplane). And it works on Windows and Macintosh, so mobile users get
more flexibility. Next time they're connected, the time syncs up automatically.
- On the road? Try our Mobile Web Edition to get access to ClickTime's
time and expense tracking from your web-connected
Blackberry, Treo, or Windows Mobile handheld.
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Take a look at our list of satisfied
customers. We specialize in serving billable professionals, but
you'll find ClickTime at work in almost every
sort of industry, from advertising to
nonprofits, manufacturing to consulting.
If you track time for any white-collar professional activity, odds are
that ClickTime is a very good fit.
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Since we first started keeping timesheets back
in 1997, we've grown at an average rate of
40% per year. Today we serve users in 34 countries, dozens of
industries, and thousands of companies.
- We continuously update our
software so you don't have to. Approximately
every 6-9 weeks, we introduce new features and
performance improvements. Our customers log in
the next day, and those new features are available
-- no installation required. We call this process "transparent
upgrades" and
it's one of the real advantages of using software
as a service (SaaS). As an example, ClickTime received
6 significant updates during 2006, containing scores
of enhancements and new features.
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Clicktime.com, Inc. employs industry-standard security measures to protect your
data. We completely backup our data every 4 hours and send copies to our second
secure facility 800 miles away. We host our servers at a world-class datacenter
with redundant everything. We have personnel on-call 24 hours a day every day
-- and we can detect almost any problem before any customer would. That's why
companies like Charles Schwab, Visa, and Iron Mountain trust us with their
data.
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Actually,
it takes about an hour, but we'll let you take your time. Since ClickTime is
hosted remotely, there are no servers to connect or software to install. Just
enter your users and projects, set up your preferences, and you're ready to go.
Since ClickTime's interface is so easy, it takes just a few minutes to train
your end-users. Want more help? We're ready to assist you with importing data
or consulting on best-practices for your industry.
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Too often, software is built to have hundreds of features (most of which you
don't use) to please industry analysts, magazine reviewers, and folks who write
"Requests for Proposals". That's fine, but timesheets need to be used
every day by every person in your company if they're going to be effective.
Read our white paper on the importance of
ease-of-use for users.
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We understand the differences between
timekeepers (whose priorities are speed and simplicity) and administrators
& managers (who need flexibility, robustness, and fine control). So our
interface design reflects this.
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We're a profitable, closely-held corporation, unburdened by long-term debt or
outside venture investors. Our management own nearly 100% of the company and
aren't just guns-for-hire. And we don't offer dozens of other products to
distract us from our important work. (See reason #4.)
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90% of ClickTime's new feature development comes from user requests. We talk to
customers around the world to learn what it takes to build a better timesheet,
because they use our products every single day.
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Our business depends
on ongoing subscription revenue. Every month, we need to demonstrate
outstanding value to our customers in order to keep their business. That's
plenty of motivation to keep innovating and improving ClickTime.
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Most customer-support issues are resolved within hours, not days. Our email
support hotline is monitored 24/7 and our customers enjoy access to telephone
support during business hours. We understand that our products are used in your
billing, payroll, and/or project management, so we know that a timesheet
problem could mean a delay in a paycheck or an invoice. That's why we take
support seriously and why we've received such praise from customers for our
prompt and friendly assistance.